Stella Catsie LLC ("Company", "we", "us", or "our") operates the Nexuraplant platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Account Information:
Name and email address
Company name and contact information
Phone number (optional)
Password (stored encrypted)
Usage Data:
IP address and browser type
Pages visited and features used
Date and time of access
Device information
Customer Data:
IT system and device documentation you create
Credentials and access information you store
Vendor and contact information you enter
Documents and files you upload
2. How We Use Your Information
We use the collected information to:
Provide and maintain our service
Process your account registration and subscription
Send you important service notifications
Respond to your support requests
Improve and optimize our platform
Detect and prevent fraud or security issues
Comply with legal obligations
3. Data Security
We implement industry-standard security measures including:
SSL/TLS encryption for data in transit
AES-256 encryption for sensitive data at rest
Secure password hashing (bcrypt)
Regular security audits and updates
Access controls and authentication
Automated backups with encryption
While we strive to protect your data, no method of transmission or storage is 100% secure.
4. Data Sharing
We do not sell your personal information. We may share data with:
Service Providers: Third parties that help us operate our service (hosting, payment processing, email delivery)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your data for as long as your account is active. After account termination:
Active data is deleted within 30 days
Backups are purged within 90 days
Anonymized usage data may be retained for analytics
6. Your Rights
You have the right to:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Request deletion of your data
Export: Download your data in a portable format
Opt-out: Unsubscribe from marketing communications
Our service is not intended for children under 18. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us.
10. International Transfers
Your data may be processed in the United States. By using our service, you consent to the transfer of your data to the US.
11. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell data)
Right to non-discrimination for exercising privacy rights
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service. Your continued use after changes constitutes acceptance.
13. Contact Us
For privacy-related questions or requests:
Stella Catsie LLC
800 N King Street, Suite 304, PMB2642
Wilmington, DE 19801, USA
Email: support@nexuraplant.com